Terms and Conditions

Last updated: 17 October 2026

These Terms and Conditions apply when you use hollowpeak.dev, buy from our shop or hire Hollow Peak Interactive (“Hollow Peak”, “we”, “us”) for web development, Unity game development or 3D art services. By using our website or services, you agree to these terms.

Our Services

The scope, timeline, deliverables and price of each project are set out in a written proposal or quote. Work outside that scope is treated as a change request and may affect the timeline and cost.

Quotes and Payment

• Quotes are valid for 30 days unless stated otherwise.
• Projects usually need a deposit before work begins, with the balance due at agreed milestones or on delivery.
• Invoices are payable within the time stated on the invoice. We may pause work on overdue accounts.
• Shop purchases are paid in full at checkout.

Your Responsibilities

You agree to provide accurate information, content and feedback on time, and to confirm that you have the rights to any material you give us, such as logos, images, text and code. Delays in feedback or materials may move the delivery date.

Revisions and Approval

Each project includes the number of revision rounds stated in the proposal. Once you approve a stage or final delivery, further changes may be charged as additional work.

Intellectual Property

When a project is paid in full, you own the final deliverables created specifically for you. We keep ownership of our pre-existing tools, frameworks, templates and code libraries, and give you a licence to use them as part of your project. Unless you ask us not to, we may show completed work in our portfolio.

Digital Products

Products sold in our shop are licensed, not sold. The licence terms are shown on each product page. Because digital products can be downloaded immediately, refunds are only given where a product is faulty or not as described, or where the law requires it.

Cancellations and Refunds

You can cancel a project in writing at any time. You will pay for work completed up to the cancellation date, and deposits cover the time already reserved for your project. If we cancel a project, we will refund any payment for work not yet delivered.

Warranties and Support

We fix bugs in our own work that are reported within 30 days of delivery, at no extra cost. This does not cover issues caused by third-party services, hosting, later changes made by others, or new features. Ongoing support and maintenance can be arranged separately.

Limitation of Liability

We work with care, but we cannot guarantee that a website, game or asset will be free of every error or will achieve particular business results. To the extent the law allows, our total liability for any project is limited to the amount you paid for it, and we are not liable for indirect losses such as lost profit or data.

Using Our Website

You agree not to misuse our website, attempt to break its security, or send unlawful, abusive or spam content through our forms or live chat.

Confidentiality

We keep your project information confidential and only share it with people who need it to deliver your project.

Changes to These Terms

We may update these terms from time to time. Changes do not affect projects already agreed in writing.

Governing Law

These terms are governed by the laws of Pakistan. We will always try to resolve any disagreement directly and fairly before any other step is taken.

Contact Us

Questions about these terms? Reach us through our contact page.